Payment Policy

At Zelonte, we are committed to providing secure and reliable payment processing for all customers.

Accepted Payment Methods
We accept major credit cards, debit cards, and trusted online payment methods available at checkout. All payments must be completed before orders are processed and shipped.

Payment Security
All transactions on our website are encrypted and securely processed through trusted third-party payment providers. Zelonte does not store or have direct access to your full payment information.

Order Confirmation
Once your payment has been successfully completed, you will receive an order confirmation email containing your purchase details.

Failed or Declined Payments
If your payment is declined or unsuccessful, please verify your payment information or contact your bank or payment provider. Zelonte reserves the right to cancel orders with incomplete or failed payments.

Currency
All prices displayed on our website are shown in the applicable currency at checkout. Additional bank charges, conversion fees, or international transaction fees may apply depending on your payment provider.

Fraud Prevention
Zelonte reserves the right to refuse, hold, or cancel orders suspected of fraudulent activity or unauthorised transactions.

Taxes & Duties
Depending on your location, additional taxes, customs duties, or import charges may apply. Customers are responsible for any applicable fees required by local authorities.

Refunds
Approved refunds will be issued to the original payment method used during purchase. Processing times for refunds may vary depending on your bank or payment provider.

Contact Information
If you have any payment-related questions or concerns, please contact us at:

Zelonte
Email:
Website: www.zelonte.com